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At a Glance - 2023–24 Departmental Results Report

(Click to read the 2023–24 Departmental Results Report.)

The Office of the Public Sector Integrity Commissioner of Canada’s 2023–24 Departmental results report: At a glance

A departmental results report provides an account of actual accomplishments against plans, priorities and expected results set out in the associated Departmental Plan.

Key priorities

The Office of the Public Sector Integrity Commissioner’s (the Office) top priorities for 2023–24 were as follows:

Timeliness and effectiveness

  • Continue to implement the recommendations following the 2021 LEAN exercise to further improve the efficiency and effectiveness of operational processes, and including a new case management system;
  • Continue its efforts to stabilize operations and support the retention of staff in the context of a hybrid work model.

Awareness and access to information

  • Participate strategically in events targeted to public servants;
  • Implement the recommendations of the evaluation done in 2022–23 by undertaking a comprehensive redesign of the PSIC website.

Highlights

In 2023–24, total actual spending (authorities used) (including internal services) for the Office was $6,776,967 and total full-time equivalent staff (including internal services) was 32.8. For complete information on the Office’s total spending and human resources, read the “Spending and human resources” section of the full report.

The following provides a summary of the department’s achievements in 2023–24 according to its approved Departmental Results Framework. A Departmental Results Framework consists of a department’s core responsibilities, the results it plans to achieve and the performance indicators that measure progress toward these results.

Core responsibility 1: Public sector disclosures of wrongdoing and complaints of reprisal

Actual spending (authorities used): $4,199,622

Actual human resources: 24.8

Departmental results achieved

In 2023–24, the Office has:

  • continued to implement recommendations from the Lean exercise conducted in 2021;
  • adapted its work processes and developed new tools to optimize resources to overcome an important surge in new files received;
  • implemented and customized a new case management system;
  • submitted a budget request to increase reference levels to address the increase in files;
  • promoted a transparent, collegial, collaborative and supportive work environment to stabilize the operations and support the retention of staff;
  • continued to work on redesigning both the content and structure of the Office’s website; and
  • reached nearly 7,500 participants across 24 events.

More information about the Office’s Core Responsibility: Public sector disclosures of wrongdoing and complaints of reprisal can be found in the “Results – what we achieved” section of the full departmental results report.

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